Term and Conditions

Last Updated: [Insert Date]

Welcome to Smart Bag Shop! These Terms and Conditions govern your use of our website travelpackus.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms.

1. Website Use

1.1 Eligibility

Our website and services are available only to individuals who can form legally binding contracts under applicable law. By using this site, you represent that you are at least the age of majority in your state or province of residence.

1.2 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

1.3 Prohibited Uses

You may not use our site or products for any illegal or unauthorized purpose. You must not transmit any worms or viruses or any code of a destructive nature.

2. Products and Services

2.1 Product Description

Smart Bag Shop specializes in premium tech accessories including:

• Laptop bags, sleeves, and cases
• Camera cases and mobile cases
• Backpacks and sling bags
• Brand-specific accessories (Apple, Samsung, etc.)

We make every effort to display our products as accurately as possible, but we cannot guarantee that your device’s display will be perfectly accurate.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. If a product becomes unavailable after your order is placed, we will notify you and refund the purchase price.

3. Orders and Payments

3.1 Order Acceptance

Your order represents an offer to purchase which we may accept or decline at our sole discretion. We reserve the right to limit or cancel quantities purchased per person, per household, or per order.

3.2 Pricing

All prices are in US Dollars (USD). We reserve the right to change prices at any time without notice. Price adjustments are not available after purchase.

3.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You represent and warrant that the payment information you provide is true and correct.

3.4 Sales Tax

Applicable sales tax will be added to your order total where required by law.

4. Shipping and Delivery

4.1 Shipping Areas

We ship worldwide excluding some remote areas and parts of Asia. If we cannot ship to your location, we will notify you during checkout.

4.2 Processing Time

All orders are processed within 1-2 business days before shipping.

4.3 Shipping Options

We offer two shipping methods:

1. Standard Shipping ($12.95) – via DHL or FedEx (10-15 business days delivery after dispatch)
2. Free Shipping – via EMS for orders over $50 (15-25 business days delivery after dispatch)

4.4 Delivery Times

Delivery times are estimates only and may vary depending on your location and customs processing. Smart Bag Shop is not responsible for delays caused by shipping carriers or customs.

4.5 Tracking

Tracking information will be emailed to you once your order ships. It is your responsibility to track your package and be available to receive delivery.

5. Returns and Refunds

5.1 Return Policy

We accept returns and exchanges within 15 days of receiving your order. To be eligible:

• Item must be unused and in original condition
• Original packaging with all tags attached
• Proof of purchase required

5.2 Return Process

To initiate a return or exchange:

1. Contact us within 15 days at [email protected] with your order number and reason for return
2. Wait for approval – Our team will review your request and send return instructions within 2 business days
3. Package your item securely in its original packaging with all accessories
4. Ship your return to: Smart Bag Shop Returns, 5264 Shafter Avenue, Oakland, US 94618

5.3 Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product). For exchanges, we’ll cover the shipping costs of sending your replacement item.

5.4 Refund Process

• Refunds processed within 5-7 business days after we receive and inspect your return
• Refund issued to your original payment method
• Shipping fees are non-refundable (except in cases of our error)

Note: Depending on your payment provider, it may take additional time for the refund to appear on your statement.

5.5 Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us immediately at [email protected]
• Include photos of the damage or defect
• We’ll arrange for a replacement or refund at no additional cost

6. Intellectual Property

All content included on this site, such as text, graphics, logos, images, and software, is the property of Smart Bag Shop or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Smart Bag Shop.

7. Limitation of Liability

Smart Bag Shop shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the products or services offered on this site. Our total liability to you for all claims related to the site and products shall not exceed the amount you paid for the product(s) at issue.

8. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to update, change or replace any part of these Terms by posting updates to our website. Your continued use of the site following the posting of changes constitutes acceptance of those changes.

11. Contact Information

Questions about the Terms should be sent to us at [email protected].

Our physical address is:
Smart Bag Shop
5264 Shafter Avenue
Oakland, US 94618